We're thrilled to announce that we do not charge any set-up fees for our sublimation or dtf custom printing services!

You can enjoy the convenience and flexibility of creating your personalised prints without any additional costs.

This excludes embroidery.

Great News! We do not have any minimum order requirements.

Whether you need to print a single item or a large batch, we are here to fulfill your printing needs.
We believe in providing flexibility and accommodating orders of all sizes. So, whether it's a small personal project or a large-scale business requirement, you can count on us to deliver high-quality custom prints without any minimum order restrictions

Our standard shipping timeframe for custom printed items is up to 10 business days once artwork, sizing and payment is confirmed.

Please keep in mind that this is the processing time required for us to produce and prepare your order for shipment.

Once your order is ready, we will promptly ship it out to you.

We understand the excitement of receiving your custom prints, and we strive to complete orders as quickly as possible while maintaining the highest quality standards.

In some cases, orders may be processed and shipped earlier than the estimated timeframe mentioned above.
Rest assured that we prioritise timely delivery and will provide you with tracking information once your order has been shipped.

If you have any further questions or concerns about shipping, please don't hesitate to reach out to our customer support team.

if you have a specific deadline or need expedited shipping, we do offer rush services for an additional fee.
Please send us an email with all details and we will try our best.

You can email us directly with the items you are after, the colours and sizes as well as the artwork.
We will send out a digital mock ups and an invoice, once finalised we can begin.

Email us and we can inform you of our pricing.

Yes send through an email and we can get it sorted

Yes you can - email us and we can send through details

A vector file is a type of digital graphic that is created using mathematical formulas rather than pixels. Unlike raster images (such as JPEG or PNG files), which are made up of a fixed number of pixels, vector files can be resized and scaled without any loss of quality. They are composed of lines, curves, and geometric shapes, allowing for smooth and precise representation of graphics, text, and illustrations.
Vector files are typically saved with specific file extensions, including:

• AI: This extension is used for Adobe Illustrator files, which is a popular software for creating and editing vector graphics.
• EPS: EPS stands for Encapsulated PostScript and is widely supported by various design software and printers. It is a versatile file format suitable for both vector and raster graphics.
  
• SVG: SVG (Scalable Vector Graphics) files are XML-based vector image formats that are widely supported by web browsers and various design applications.
  
• PDF: While PDF (Portable Document Format) is commonly associated with documents, it can also store vector graphics. PDF files are widely used and can be opened by various software and operating systems.

Vector files are essential for printing due to several reasons:

• Scalability: Vector graphics can be scaled up or down to any size without losing clarity or sharpness. This makes them ideal for large-format printing, such as banners, signs, or posters, as well as small items like business cards or promotional materials.
• Print Quality: Vector files ensure high print quality because they provide smooth lines, crisp edges, and precise details. This is particularly important when printing intricate designs, logos, or text that require sharpness and accuracy.
  
• Flexibility: Vector files offer flexibility during the printing process. Printers can easily manipulate and adjust elements within the design, such as colours, shapes, or sizes, to meet specific printing requirements or accommodate different printing techniques.
• File Compatibility: Vector file formats are widely supported by graphic design software, making it easier to collaborate with designers or print service providers. They can be easily edited, customised, and prepared for printing without compromising the quality of the artwork.

When preparing artwork for printing, providing a vector file ensures the best possible outcome. It enables us to achieve accurate and high-quality results, ensuring that your designs are faithfully reproduced with precise details, sharp lines, and vibrant colours. If you're unsure about the file format or have questions about preparing your artwork, our team is here to assist you and provide guidance to ensure optimal printing results.

If we need to work on the logo we do charge a small fee.

We appreciate your understanding that, unfortunately, we cannot offer refunds on custom printed services once the printing process has been completed. Once your designs have been successfully pressed onto the chosen products, they are considered personalised and specifically tailored to your requirements.

We highly encourage you to carefully review and approve your designs before giving us the green light for production. Our team takes great care to ensure that the final prints meet our high-quality standards and accurately reflect the approved design.
However, if there are any issues with the printing quality or if errors occur on our end, rest assured that we will take full responsibility to rectify the situation. We value your satisfaction and will work closely with you to find a suitable solution, such as reprinting the affected items or providing appropriate compensation.
We strive to maintain open communication and transparency throughout the entire process to minimise the chances of any discrepancies. If you have any concerns or questions about your custom printing order, please don't hesitate to reach out to our dedicated customer support team. We're here to assist you and ensure your experience with us is nothing short of exceptional.

To ensure the longevity and quality of your printed items, please follow these care and wash instructions:

Cold Wash Only: It is essential to wash the printed items using cold water. Cold water helps prevent the ink from bleeding or fading, ensuring the vibrancy of the colors.

Do Not Tumble Dry: Avoid tumble drying the printed items, as the heat can adversely affect the adhesive used in the printing process. High temperatures can cause the adhesive to weaken or melt, leading to the peeling or detachment of the print.

Gentle Cycle: When using a washing machine, select the gentle cycle option to minimize the stress on the printed design. This cycle ensures a milder agitation, reducing the chances of the print getting damaged.

Use Mild Detergent: Opt for a mild detergent that is suitable for delicate fabrics. Harsh chemicals and strong detergents may affect the print quality and cause the colors to fade prematurely.
Inside Out: Before washing, turn the printed item inside out. This helps protect the printed surface during the washing process, reducing the chances of rubbing against other garments or surfaces.

Avoid Bleaching: Do not use bleach or any bleaching agents on the printed items. Bleach can cause discoloration, damage the print, and weaken the fabric fibers.

Air Dry: After washing, it is recommended to air dry the printed items. Lay them flat or hang them up in a shaded area, away from direct sunlight. Sunlight can fade the colors over time.

Ironing: If ironing is necessary, turn the printed item inside out and use a low heat setting. Avoid ironing directly on the print, as excessive heat can damage the design.
Please note that these care instructions are specific to our printed items and are intended to maintain the quality and appearance of the prints for a longer period. Following these guidelines will help preserve the vibrant colors and ensure the longevity of your printed products.

If you have any additional questions regarding care and wash instructions, please feel free to contact our customer support team.